![]() Please also include any additional details that may help us better understand the issue being reported, as well as any recent changes you have made to your device or internet connection. Go to Settings > General > Software Update and download the latest update. If after following the suggestions above, you continue to experience any issue(s), please contact Roblox Customer Support and provide the following details: If you still can't install the latest version of iOS or iPadOS, try downloading the update again: Go to Settings > General > Device name Storage. If they are not, update them and try Roblox again Download The Unknown City (Episode 1) and enjoy it on your iPhone, iPad, and iPod touch. Make sure the date and time are accurate.For assistance with this, please click here.If you are asked to confirm your selection, please do so.Tap the X that appears in the upper-right corner of the Roblox icon.While on your home-screen, press and hold down the icon for the Roblox app until all the apps on your screen begin to shake.The Slide to Power Off option will appear in this time, but the device should restart if you continue to hold these buttons Hold down the Home button on the bottom of your device as well as the sleep/wake key at the top.Tap on the Roblox icon to open it back up.Swipe up on the Roblox app preview panel to push it off of the screen and close it Waiting to switch to the latest version of iOS leaves your iPhone vulnerable to malware, so update as soon as you can, every time. ![]()
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